Provides links to the “world” outside of CRM:
a file or directory
a program and pass the program data from the form
data from the form (or linked Contact or Company) may be passed these
a stock chart for the Contact’s company (using the company’s stock
package tracking information
internet news service information for the linked company
an “ASP” web page
one of your applications and pass the application information from the
May be run from the “CRM” menu (as pictured above) for the
Contact of any selected item (Email from a contact or any CRM form
that is linked to a Contact).
May be run from the “CRM” menu for the “Active Contact”
Also located on each CRM Extensions form (with “CRM
Functions”) and, when launched from a form, will use the data from the form
it was launched form (including the linked Contact or Company).
These “External Functions” are a very unique way to link CRM
with your current computing environment.
Options for External Functions are set and managed in the CRM